Storwell Self Storage FAQ
How can we help?
Our prices are subject to availability and location. Prices may start as low as $31.00 per week of rental at our Toronto location, $22.20 at our Scarborough location, and $27.50 at our Mississauga location. Please call our office for details on specific unit prices, discounts, and special promotions.
Yes, we have special discounts for repeat customers.
Absolutely! We can provide a 10% discount to our senior tenants
We do offer discounts for longer rental terms. Please check with our storage representatives about what discount brings the best value for your storage needs.
We have customized manager promotions, senior discounts, move-in specials, long-term rental specials, and student discounts. Please speak to one of our storage specialists for details.
Yes, we do accept deliveries free of charge. For direct deliveries to your unit during business hours, please arrange with our office’s staff.
Yes, for our valued customers, we provide dollies and pump trucks free of charge.
Yes, we offer storage-specialized insurance coverage. Please talk to one of our storage specialists for more details.
Of course, you can call our offices and a representative will be more than happy to recommend a moving company in your area that is right for your specific moving needs.
Yes, we have on-site managers and a 24-hour answering service.
You can store any personal or commercial items, except food products and dangerous goods, like explosives and flammables.
The minimum rental period is 4 weeks. However, you can continue using the storage unit for as long as you need. We operate on an open-ended rental agreement, and you will only need to give us 2 days notice to move out.
We accept payments with any major credit card, debit, cheque, e-transfer, or cash.
You can book a unit online or in person at one of our facilities.
Once you decide which unit is right for your needs, there will be a rental agreement that you will be asked to sign. However, this is an open-ended contract. There is a 4-week minimum rental period, but you won’t be locked into a long-term contract. When you decide that you no longer need the unit, we only need a 2 day move-out notice.
We can take a reservation for later, once you know what unit you need. Please call our storage specialists and they will make sure you will have the space required on a specific future date.
Absolutely! We encourage our customers to come visit us. Please call our office and we will make an appointment reservation just for you.
Just give us 2 days notice when you want to move out. Make sure you remove the lock from your unit. We refund any unused rent on a weekly basis.
Only the first 4-week period is non-refundable. Anything after the initial 4 weeks rental period will be refunded on a weekly basis. We only require 2 days move out notice. Make sure that you have removed the lock from your unit, and that you have completely removed all the items, and we will proceed with the move out process.
We carry more than the standard storage unit sizes. From small units of 24 sq. ft. to industrial spaces of 1,000 sq. ft., we have a solution for every storage need.
Our storage units vary from 8.5 ft. to 11.5 ft. depending on the storage unit’s size.
All our units are ground-level, to provide convenience and ease of access to our tenants.
The smallest unit size we have at any of our locations is 3×8 ft. Please visit our Sizes Page to see the various sizes available and what you can store in each.
- The largest unit size we have at our Toronto self-storage facility is 10×40 ft.
- The largest unit size we have at our Scarborough self-storage facility is 20×50 ft.
- The largest unit size we have at our Mississauga self-storage facility is 12×33 ft.
Please refer to our Sizes Page to see the various sizes available and what you can store in each.
Depending on the type of the unit you choose, our doors’ clearance is between 6 ft. and 8 ft.
Our Toronto office hours are:
Monday to Friday: 8 am to 6 pm
Saturday and Sunday: 8 am to 4 pm
Our Scarborough office hours are:
Monday to Friday: 8:30 am to 6:30 pm
Saturday and Sunday: 8 am to 4 pm
Our Mississauga office hours are:
Monday to Friday: 8 am to 6 pm
Saturday and Sunday: 8 am to 4 pm
Yes, with your unique access code, you will be able to access your unit 24 hours a day, 365 days a year.
Yes. Once you have rented with us, you will have 24-hour access to your unit, 365 days per year.
Your belongings’ security is our top priority. We have managers who live on-site, computerized access control, unique access codes for each tenant, high-security locks, and individually alarmed units.
At Storwell Self Storage, all storage units are designed to provide the utmost ease of access. All our units are ground-level with most units having drive-up access. You don’t have to worry about loading docks, elevators, and endless narrow corridors. Just drive up your car or truck in front of the unit and load/unload your belongings.
Yes, our storage facilities are designed with large aisles, to accommodate the access of large moving trucks.
We do offer outdoor vehicle storage. However, there are some by-law restrictions for the city of Toronto. Please call us to obtain details of what can and cannot be stored on our premises.
Depending on the size of your vehicle. We have units that can accommodate a regular-size sedan or SUV, or a pickup truck. Please call us with the details of the vehicle you want to store, and we will be happy to help you.
Yes, we do have ground-level, drive-up units for vehicle storage.
Depending on the type of motorcycle you have, for motorcycle storage you may want a 3×8 ft. up to a 5×15 ft. unit storage.
Depending on the size of your Sea-Doo and trailer, we offer a variety of storage units from 5×15 ft. to 10×10 ft.
Yes, we do have parking spaces available for overnight truck parking.